Our refrigerator failed and was repaired. It failed again and we called for service.
The tech scheduled two appointments and failed to call and show up for either of them. We finally spoke with a supervisor who made a third appointment with the same guy for another week later. I asked for the tech's contact info as well as the supervisor I spoke to, and also his supervisor's contact info. He refused to give me any direct contact information.
This is terrible service on a terrible product!
Never again!! I'm going back to GE!!
Product or Service Mentioned: Lg Electronics Refrigerator.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.