I have a smart tv model 47LB5830 and just purchased the LAS450H soundbar. I am trying to connect the soundbar to the tv but the feature LG sound sync (wireless) is greyed out and I am not able to select it.
I called tech support 2 times and one said to go on youtube and the other one told me my tv is not a smart tv!!!
I asked to speak to a snior tech because clearly the girl didn't know what to do and she told me that's the only department tat LG has..are you kidding me???? anyways I gave up and my issue is still not resolved!
I have worth of 1000$ of their product and will go return it at the store. That's total ***!!!!!
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of lg electronics tv and associated monetary loss in the amount of $60. Lg Electronics needs to offer any options to resolve the issue according to poster's claims.
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