Not resolved

I have a smart tv model 47LB5830 and just purchased the LAS450H soundbar. I am trying to connect the soundbar to the tv but the feature LG sound sync (wireless) is greyed out and I am not able to select it.

I called tech support 2 times and one said to go on youtube and the other one told me my tv is not a smart tv!!!

I asked to speak to a snior tech because clearly the girl didn't know what to do and she told me that's the only department tat LG has..are you kidding me???? anyways I gave up and my issue is still not resolved!

I have worth of 1000$ of their product and will go return it at the store. That's total ***!!!!!

Product or Service Mentioned: Lg Electronics Tv.

Reason of review: Not as described.

Monetary Loss: $60.

Preferred solution: Let the company propose a solution.

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