We bought an LG fridge/freezer from HHGregg and paid for delivery. The guys that brought it were surly when we opened the door and got worse from there.
They scratched the kitchen floor and didn't tighten the door properly on the fridge. I called the sales person, who tried to put me in touch with the manager who NEVER called. Finally was able to get the name of the delivery people who are CONTRACT workers and do not care. I then called the headquarters of the delivery company, left messages, sent emails and NEVER had a response-- from any one at any level.
I will NEVER buy anything from HHGregg again and hope to prevent anyone else from doing the same thing.