What an awful experience it is getting service from LG, they are the worst I've encountered. My $2000 LG fridge stopped working July 4th and it was stuffed with food the technician who came said he could repair the fridge so he would have it taken away.
He made up a story about why he couldn't fix it but most likely he didn't know. the fridge is 3 years old and so he charged me for the collection and now he says its the compressor. The 10 year warranty doesn't appear to apply to what's wrong and he says that LG don't have a compressor to supply him?
I've lost my fridge all the food and I have no respect for LG. I called their marketing department but the lady answering the phone hung up on me after I called to complain ....great customer relations LG
Reason of review: Poor customer service.
Monetary Loss: $3000.
Preferred solution: Let the company propose a solution.