State: Texas City: Dallas Product: Lg Electronics Tv Clear all filters (2 of 161 reviews match)

Lg Electronics in Dallas, Texas - LG Tells lies followed by poor customer service

I have a 42" LG TV that has a mind of its own. It scrolls through the entire on-screen memory all by itself even lowers the volume to 0 without pressing a single button! At first LG's customer service said "its more than a year old so its out of guarantee". I was happy to prove to them that they not only produce faulty goods that do not comply with the Sale of Goods Act but they are liars as well. Why? well the guarantee is for two years! When this was pointed out they claimed that guarantee are provided as goodwill. Really! Try reading various official websites and you'll find that a gurantee is a legal contract once it is issued. So LG do you think you are above the law? Best advice to potential customers is watch LG because if they can shirk their legal reponsibilities - the'll make an eel look as sold is a rock! (excuse the mixed metaphors)
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1 comment

Try taking the batteries out of the remote. The remote may be erroneously sending signals to the TV. If it stops you have your answer.

#321313 Review #321313 is a subjective opinion of poster.
Lg Electronics Tv

Lg Electronics in Dallas, Texas - LG LCD TV 32" ruins my money and time

Hi, This is Vinoth and I had purchased an LG LCD TV 32" on NOV-2009 and my TV got repaired (no video displayed except the gray dots) exactly after the next month of the warranty period. When talked to the LG customer care, I was told your TVs display panel is gone and it would cost around Rs. 12000/-. Though I asked them is this the brand/quality that LG possess and I was answered "YES" by the service center head authority and customer care floor manager and moreover I logged a complaint and still waiting (this is the 17th day) to get it repaired/serviced. SO GUYS IF ANYBODY PLAN TO GET A LCD TV NEVER EVER DARE TO BUY LG BRAND. You might get a better brand and quality service from other vendors. Treat this as my personal request. Regards, Vinoth Kumar
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#221065 Review #221065 is a subjective opinion of poster.
Lg Electronics Tv

Contact Lg Electronics Customer Service

Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
(800) 243-0000
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