State: Texas Product: Lg Electronics Warranty Clear all filters (5 of 53 reviews match)
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Lg Electronics in Plano, Texas - LG Appliances will not honor warranty

I purchased an LG dishwasher October of 2012. Today is July 11 of 2012. in this time frame eight technicians have attempted to repair this LG dishwasher. The last two Technicians have recommended that the item be replaced because there is no solution or resolution for repair (in other un-repairable) LG America is refusing to honor the one year Manufacturers Warranty. I will never buy another LG appliance product, ever. The customer service was the worst. I called the corporate office at (912)567-8860 and received a complete run around from corporate office. Any future customers should be aware that LG corporation and Lg America refuse to honor the one year manufacturer Warranty.
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1 comment
Mckenlee
#690360

This happened to me too! With my refrigerator. They just delayed and delayed until that warranty expired, never provided any service. :roll

Did get an address to submit my complaint to:

LG America

Office of the President

P.O. Box 240007

Huntsville, AL 35813

Review
#428861 Review #428861 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Loss
$950

Lg Electronics in Dallas, Texas - LG LIERS THAT CAN NOT GIVE A STRAIGHT ANSWER

I have purchased an LG dishwasher(LD2131SH). It started to make a big noise and i had the bearings replaced. A short while later it made the same noise. I called the helpline who said that it is a common problem. When I went to Greenstone they also said it is a common problem and were changing about 20 motors a week. LG has also changed the motor because of a faulty seal that also could not be bought. I have been told by LG that it is like a factory fault and were replacing the motors under warranty. unfortunately my warranty is over and being a factory fault I have to replce it myself. I wrote to LG, saying that I had it fixed and would like some sort of compensation, I was then told to book a service home call. Which to me does not make sense, cos the machine is already fixed. I also checked the unhappy/ get back to me button but to date there has been no response from Lg. I would like a response from LG> To date, I have had a response from Monica on the 01/06/2012 who could not give me an answer and promised that a manager would contact me..... still waiting Preggy Naidoo preggyn@yahoo.com 0823986579
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1 comment
Anonymous
#1111616

Mine just blew up!

Review
#324553 Review #324553 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Loss
$200

Lg Electronics in Plano, Texas - LG LHB975 Home Theater System - Wireless Sucks

Purchased this system appx 1.5 years ago. Sent in 2 times, under warranty, because the wireless receiver in the subwoofer wasn't working. $69 for service, each time. It broke..a third time... This time they won't fix it. It's supposed to have a 1 year parts warranty, however LG is saying the 1 yr parts warranty is based off the date of purchase - not the date they last replaced the exact same part! The sad part is the customer service guys are actually sympathetic, but they are just an intermediary between the customer & somebody that made the decision about whether I ever buy another LG product very easy - I won't :)
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2 comments
Anonymous
#557921

Your not the lone ranger. I have the same problem with my LG LHB975.

The problem is the wierless card part #EBR65859702 in the back or sub. Can be easily replaced for around 60 bucks do it yourself, but it will just go out again. Another problem is that you can't find the wirless card in stock.

EVERYBODY WHO BOUGHT THIS SYSTEM HAS THE SAME PROBLEM... SHAME ON LG !!

Anonymous
#463129

LG Customer service SUCKS!!!! I purchased a 42" TV at the end of 2007 with a 4 year service contract.

After 4 years and 1 month it broke and LG will not assist in fixing the issue. The issue is a VERY common problem and I wonder why this television was not recalled!

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Review
#308037 Review #308037 is a subjective opinion of poster.
Product
Lg Electronics Warranty

Lg Electronics in Fort Worth, Texas - LG DVD player junk after 5 months.

In October of 2007 I purchased a 1080p up convert DVD by LG. I have viewed 5 to 6 DVD's and the picture went out in March 2008. I contacted LG customer service and they were of no assistance. The player has a 90 day labor and 12 month parts warranty. I purchased the player on sale for $69.99 from Best Buy. The customer service said they would repair it however I would be charged labor in the amount of $69.95, how convenient . LG DVD players are junk I wouldn't buy another LG product again. Frustrated!
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1 comment
Anonymous
#117385

found similar thing with our DVD player from LG.

will not play the cheap DVDs but does play some of the high quality (dual layer) discs just fine; ours has the 5.1 surround speaker system.

had our serviced twice by LG for sound issues, but continued to have disc reading problems.

Would not buy from LG again.

Review
#116833 Review #116833 is a subjective opinion of poster.
Product
Lg Electronics Warranty

Lg Electronics in Dallas, Texas - LaMark Inc provides poor quality

I recieved poor quality workmanship provided by LaMark Inc, located in Rockwall, TX, for remodeling my bathrooms. Advertised as quality work at budget prices, they stayed in budget but the work was NOT quality. No way they would have handled their own home the same way (as advertised). I had them redo several things and still poor quality. Contractor used NuSurface of Arlington TX for tub resurfacing - less than a year my tubs are peeling & they will not honor their warranty. The Contractor is not doing anything to assist. I spent a lot of money for professional work; recieved novice quality.
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Review
#106411 Review #106411 is a subjective opinion of poster.
Product
Lg Electronics Warranty

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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