State: Texas Product: Lg Electronics Washing Machine Clear all filters (4 of 83 reviews match)
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Lg Electronics in Houston, Texas - LG Washers Rusting

I have 2 Top loader wash machines. Both are rusting. We need to take this to Wall Street & Shut LG Down. They have got to Greedy, producing Cheap Quality Machines & reaping rich rewards. They nee to replace or Refund the cost of these JUNK Machines. I have heard all their bull of wiping the machine etc. Bunch of Crap. LG needs should be given the Boot. I am pissed with this disgraceful acts of LG, ripping Innocent consumers like us. Being fooled with their Adds. I am sure there are more consumers out there with the same issues. I have Lost confidence with LG & their Bogus Costumer Service. Thanks Fred Moses
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Review
#1124209 Review #1124209 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Cons
  • Stinks
Reason of review
Bad quality
Loss
$3000
Preferred solution
Full refund

Lg Electronics in Silsbee, Texas - DISGRUNTAL LG CUSTOMER

1.5
Details
In March 2016 I purchased a LG front loading washing machine, and dryer. The machine has been a complete disaster and has been serviced 4 times with parts replaced on the washer. The washer does not ring the water out of the clothes causing me to have to dry the clothes for hours, and sometimes the machine errors out and does not complete the load. I was told in order to return the product to Conns I would have to pay a restocking fee even though the machine was defective. The dryer with all its functions has been reduced to a quick dry option due to glitches in that machine as well. I was told by LG that I was entitled to a replacement, but after providing evidence of purchase they still refuse to replace the machine. I am still making payments on this over price machine that was sold as a super capacity machine and obviously is not. I am hurt and disappointed in the washer and dryer, in Conns, and LG which I thought were quality companies.
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Review
#927897 Review #927897 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Pros
  • Color of machine
Cons
  • Product quality
Reason of review
Bad quality
Loss
$2386
Preferred solution
would like the machines replaced

Lg Electronics in Houston, Texas - Bad Refregirator

3 yrs old 25ft french door fridge. Family of 4 so it is normal usage. It stopped working, LG repairman after 89+tax said its because of frost build up - "just unplug it and leave it for 8-10 hours - plug it back it will start working". After 8 hours plugged it back its not cooling and not 1 drop of water is visible due to frost melting as result of his diagnosis/. Its Friday before Memorial weekend, 2 small children, LG can not get anybody out to fix the fridge - talked to supervisor and possibly the earliest they can get someone out is in 5 days. Called another repair company - said $200/hour plus parts if they have it. So went out and bought a small basic fridge for $400 fridge from sears. This is only 3 years old fridge, there is a reason they call these durable goods. will never buy LG again. I have another horror story about their(LG) washing machine which I bought at the same time as the fridge which stopped working 2 years after purchase. DO NOT BUY LG
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Review
#489955 Review #489955 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Loss
$600

Lg Electronics in Round Rock, Texas - Warning: Safety Issue with Washing Machine Door: Do Not Buy if You have Children!

I am a single person and wash 2 loads of clothes once a week. My warranty expired so when the washing machine door locked and could not be opened a technican came out and opened it and charged me $75.00. Then 30 days later the door locked again and this time the technician could not open it and it cost $200.00 to replace the entire locking system. This is a dangerous locking system and LG will not reimburse me nor will they tell me who manufactured the defective lock. This is a safety issue. If your child climbed in and shut the door.....you would have to use a sledge hammer to get them out! I only had clothes that were damaged after 6 days in the washing machine. LG is not customer friendly and doesn't care about SAFETY it is all about money to them. I will NEVER buy any LG product and am writing on every web site possible. Terrible company. And oh by the way I did speak with Valerie at LG in Executive Escalations before writing this. She said " We will not be offering you compensation for out of warranty repairs" and she said "we can't solve the problem" and she said the lock manufacturer was "propiertary information". I have a horrible washing machine and a dealing with a company that is not concerned with safety is alarming.
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Review
#413593 Review #413593 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Loss
$250

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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