Cleveland, Ohio
Not resolved
1 comment

LG is sending someone out for the 4th time to fix my refrigerator after four months of it being repaired again and again. I had a "certified" company attempt to prior to contacting them directly.

LG was supposed to contact me by last Friday with a date for the tech to come to my house. Nobody called. I contacted them on Monday. They set up a tech on Tuesday.

The technician canceled after waiting 4 hours for him to arrive. LG has me on hold again. This is the 4th or 5th time today. They can't seem to get anyone there in a timely matter.

Elevated to a supervisor who said that she would call me back. No call.

Life is not good right now. Aggravated!

Product or Service Mentioned: Lg Electronics Refrigerator.

Reason of review: Damaged or defective.

Monetary Loss: $3.

Preferred solution: Let the company propose a solution.

Lg Electronics Pros: Attempts to fix the problem.

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Latiya
#1710965

We are having the same problem with LG. They have terrible customer service.

We can't even get an appointment. They NEVER call back. Been waiting 2 weeks now.

Horrible Horrible Company. I won't be buying another LG product.

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