We got a refrigerator from LG for over $2000 and it was delivered to us with a defective door. They told us it was an easy fix so we trusted them.
They kept sending up new technicians that would order that same door and it would come with dents and ripples. We had at least 8 doors with the same dents and ripples (some worse then others). I spend at least 50 hours on the phone with, as I believe, every department they have. I kept getting the round around of a life time.
Always promising to have a call back by this person or that one and not once did anyone call me. This company customer service is a nightmare!!!! Finally LG said that this is how they make them, this is how they make their refrigerators...DEFECTIVE! Well, we don't want your dented and rippled refrigerator standing in out kitchen, but they wont let us exchange it or return it.
I didn't just pay so much money for this poor quality product. If I knew that this is how they make them I would have gone with a different company all together.
I highly don't recommend LG appliances to anyone and I have one standing in my kitchen as proof of the cheap and poor quality they do. A perfect advertisement of why no one should get LG products.
Product or Service Mentioned: Lg Electronics Refrigerator.
Reason of review: Bad quality.
Monetary Loss: $2200.
Preferred solution: Full refund.
Lg Electronics Cons: Defective product no support from lg, Are a garbage company, Poor customer service.