On May 13, 2014, we noticed the ice melting so we call in a service technician an a two year old LG Refrigerator. It is now June 15, 2014 and we still do not have the situation remedied.
It has a 'seven year factory warranty' but multiple phone calls, different people each time in what sounds like a foreign country.... last weekend, we were told 3 - 5 business days to review your claim (company policy and procedure), yesterday told the same thing. LG "Life's Good", I think not LG "Lot of Grief".
I will never buy an LG product again.
Product or Service Mentioned: Lg Electronics Refrigerator.
Monetary Loss: $1800.