Not resolved

My LG vacuum cleaner broke down after 7 months, I called the company to see where to take it to get it fixed for the warranty. This vacuum cleaner has a five year parts and labor warranty, well just my luck there are no service repair people in my area.

I get the pleasure of waiting for a box to be sent to me I then get to send in my vacuum and wait for it to be repaired and sent back. This could take up to 3 weeks & I vacuum daily. A fried of mine who repairs vacs, could do it, but since he is not an authorized LG repirman he can't because that would void my warranty. He used to sell the LG vacuums in his shop, but he said that so many people started complaing about the customer service with LG, he stopped selling them.

He heard that the particular model I have has had a lot of problems, just my luck. We need to start a class action lawsuit!

Product or Service Mentioned: Lg Electronics Repair.

Monetary Loss: $195.

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