Our beautiful new LG refrigerator stopped working December 21st meaning we went through Christmas and New Years living out of a cooler in the kitchen. The first LG repairman arrived with no tools or parts and said "yes, it's broken".
Daily calls were made to LG customer service. We were given different and conflicting information each call. Early on customer service offered to send a replacement which never happened. A second LG repairman also arrived without tools or parts.
Continued with daily calls with the same conflicting information that a replacement refrigerator approval was in process vs.
third service call.
We finally had it repaired 25 days later!!!!!
It's been running for 6 days now, keeping our fingers crossed.
Product or Service Mentioned: Lg Electronics Replacement.
Monetary Loss: $200.