Contacted Lg today about this washing machine. Person who answered the phone was actually nice, and made it clear he knew what I was talking about, and that this wasn't the first time he'd received a call about this.
HOWEVER, they pulled the same garbage as mentioned in some of the other postings here, by saying that it was a 'maintenance problem' on our part!
I explained--calmly and nicely--that it was obviously a manufacturing problem, especially since we don't even use the bleach dispenser!! When he gave me the estimated cost of replacing it (half the cost of what I paid for the machine), I chuckled, told him I would not be buying the Lg dryer we were about to, said I would be posting reviews warning about their products and service, thanked him for his time, and hung up.
Reason of review: Bad quality.
I didn't like: Rusting from bad manufacturing.